Employment Relations FAQs
ask a question.
       
 
find out about:
Introduction
What Is An Employment Relationship Problem?
How Do I Identify The Problem?
When Should I Seek Assistance?
How Do I Contact The Department Of Labour?
When Should A Labour Inspector Get Involved?
When Should A Mediator Get Involved?
What Is The Mediator’s Role?
When Should I Consider A Mediation Meeting?
How Do I Receive Notice Of A Mediation Meeting?
Should I Represent Myself?
Do I Need To Employ An Advisor Or Representative?
How Do I Choose A Representative?
How Should I Prepare For The Mediation Meeting?
What Happens At A Mediation Meeting?
What Happens When Agreement Is Reached?
What Happens If An Agreement Can’t Be Reached?
Is The Mediator Allowed To Decide The Outcome?
When Should I Decide To Settle?
Is Mediation Confidential?
Mediation In Collective Bargaining
Mediation In Essential Industries
Mediation Outside The Department Of Labour
The Employment Relations Authority
Appendix A: Information & Guidance Is Available From The Department Of Labour
Appendix B: Sample Problem-Solving Procedure In An Employment Agreement

using mediation services effectively

 
 

Should I Represent Myself?

A mediation meeting is not a court. People often represent themselves, so, if you feel confident, you can prepare for the meeting yourself and explain the facts.

The mediator’s role is to ensure that both parties are given the opportunity to pursue an acceptable outcome. If you represent yourself, the mediator will make sure you are not disadvantaged in the mediation process.

The mediator may:

  • suggest adjournments to help you gather your thoughts
  • explain legal concepts in plain English
  • suggest that you seek assistance if you are out of your depth
  • help you focus on the issues.

You can change your decision about having a representative at any stage in the process.

Do I Need To Employ An Advisor Or Representative?

If you feel unsure about representing yourself, you can employ an advisor, or ask a friend or family member for assistance and support.

Engaging an advisor does not necessarily mean they will, or need to, represent you before or during mediation.

You may need assistance at two stages: (1) preparing for the mediation meeting and (2) attending the meeting.

You don’t need any technical knowledge, but you do need to be able to listen, respond and maintain enough distance from the problem to be open-minded about the facts presented. An external advisor is often useful in that role. This can be a friend, whanau member, experienced community leader, or a professional advisor.

How Do I Choose A Representative?

The complexity of the problem will influence the level of assistance you need.

If you employ a professional advisor, cost becomes an issue. It’s important that recouping costs doesn’t become a major feature of a mediation meeting, especially if what you really want is to repair the relationship and get back to working together.

You need to keep the size of the problem in perspective and not let the cost of an advisor or legal costs become the major problem for you.

If you are a member of a union or an employers’ organisation, they will have experienced staff who can assist you.

If you employ an employment advisor or a lawyer you should be very clear on your brief to them, including:

  • the work you want them to do
  • the objective you are trying to achieve
  • how much you are prepared to pay.

 

back to top

This page was last updated on: 15-Sep-2009 and is current.


first steps in problem solving | taking things further | taking a personal grievance | resolving breaches of employment agreements | breaches of employment law | going to mediation | going to the Employment Relations Authority | other actions you can take | going to the Employment Court

home | holidays | pay | good faith | union matters | education & training | fact sheets | publications | parental leave | employment agreements | problem solving | collective bargaining

search our FAQs | sitemap | contact us | about this site | about ers | related sites | govt.nz

©2004 copyright | disclaimer | privacy statement | comment on this website | accessibility

Department of Labour.